2002 FEATURES AND REPORTS

This index lists feature stories, reports and news items that appeared in Servicing Management in 2002.

If you'd like to purchase a back issue (if unavailable, photocopies will be provided), call our Circulation Desk at (800) 325-6745, ext. 240 to order. Cost is $10 per issue.

ARMs

  • Errors Ongoing Industry Concern Author: Donald L. Black May, p.30

ASSET MANAGEMENT

  • Managing REOs By The Numbers Author: Tom DiMercurio April, p.13

ASSIGNMENTS/RELEASES

  • Reining In Document Research Costs Author: Jim Stewart Sept., p.27

ATTORNEY SERVICES

  • Lawyers Are Feeling The Pinch Author: C. Lepore April, p.6

CLAIMS PROCESSING

  • Strategic Alliances - Good Or Not? Author: Bob Spector Aug., p.30

CLIENT SERVICES

  • The Customer Always Comes First? Author: Kimberly Cohen April, p.106

COVER STORY

  • More Firms Not Taking Any Chances Author: Jerry DeMuth Jan., p.1
  • Firms Send SOS On REO Woes Author: Joe Luca Feb., p.1
  • Coping With Record Bankruptcies Authors: Joe Caton and Connie Lepore March, p.1
  • Clients Growling At Servicing Giants Author: Joe Caton April, p.1
  • Servicers Returning To The Field Author: Joe Caton May, p.1
  • Borrowers Slow To Embrace EBPP Author: Dona DeZube June, p.1
  • Loss Mitigation: A Salvage Operation Author: C. Lepore July, p.22
  • Technology Answers The Calls Author: Jerry DeMuth Aug., p.26
  • Owners Can Stiff The System Author: Bruce Bergman Sept., p.26
  • In Final Analysis, It's About Quality Authors: Howard S. Stern/Becky Walzak Oct., p.1
  • Outsourcing Option Worth A Look Author: Joe Luca Nov., p.1
  • Getting The Right Value Is Worth It Author: Jerry DeMuth Dec., p.1

CUSTOMER RELATIONS

  • Servicing Shops To The Rescue Author: Steve Kropper July, p.17
  • Let's Hear It For Rapport Author: Richard Gravino Aug., p.19

DISASTER RECOVERY

  • Making Disaster Planning A Priority Author: Gary Hutto Jan., p.12

DIRECTORIES

  • Directory Of Mortgage Servicing Technology Jan., p.26
  • Directory Of Insurance: Services, Products & Providers March, p.28

E-COMMERCE

  • Sky's The Limit On Internet Auctions Author: Mike Keracher Aug., p.9

EMPLOYMENT

  • Managing The Formula For Success Author: Dan Relf Sept., p.31

ENVIRONMENTAL

  • Risks Can Be Big House Of Horrors Author: Nora Caley Feb., p.11
  • Mold Is A Growing Plague Author: Robert Klein May, p. 28

ESCROW MANAGEMENT

  • Unclogging The Escrow Bottleneck Author: John R. Hanson June, p.14

FIELD SERVICES

  • Property Mold, Hype And Reality Author: Robert Klein June, p.10
  • Property Checks Are A Good Bargain Author: Marc Insul June, p.21

FLOOD SERVICES

  • Keeping Lenders, Mortgagors Dry Author: Brad Meyer/Cathy Meek May, p.12

FORECLOSURE by Brice J. Bergman

  • Care Is Key In Forbearance Accord Jan., p.17
  • Nip Assignment Snags In The Bud March, p.32
  • Lis Pendens - A Servicer's Shield? April, p.15
  • Ruling Likely To Help Servicers May, p.9
  • Consider Filing Suit On The Note June, p.23
  • Watch The Statute Of Limitations July, p.11

FYI

  • REO.com And London Bridge Group Form Partnership Jan., p.16
  • Integrated Loan Services And Fiserv Join Forces Jan., p.16
  • ALLTEL Acquires PMG Systems Jan., p.16
  • Option One First User Of BPODirect Through BridgLink Jan., p.25
  • DOCX Expands Offerings Jan., p.25
  • Olympus Servicing Adds MSTD Platform Jan., p.38
  • Nortel Network Adopts ALLTEL ASP Option Jan., p.38
  • GE Mortgage Insurance Adds Delinquency Data On Web Jan., p.38
  • Interlinq Provides technology To XP Systems Feb., p.22
  • Household Inc. Switches To Fiserv's MortgageServ Feb., p.22
  • Greystone Servicing Inc. Establishes Franchise Division Feb., p.23
  • Midland Loan Services Moves Headquarters Feb., p.23
  • Grand Bank Sets Up Servicing Shop Feb., p.2
  • US Bank Acquires The Leader Mortgage Co. March, p.12
  • ImageSoft Makes Marketing Alliance With Sterling Commerce March, p.12
  • Wells Fargo Uses Freddie Mac's EarlyResolution March, p.13)
  • First American Owns One-Third Of Irvine Technology Corp. March, p.13
  • LandAmerica Adds Default Services Division April, p.25
  • Option One Signs On For ALLTEL System April, p.25
  • LSI Enhances Internet Capability For Appraisers April, p.25
  • EBay Real Estate Updates Its Offer Management System April, p.25
  • SAFECO Financial Institution Solutions Is New Moniker April, p.25
  • First American REIS, Symetrix And Specialized Form Alliance April, p.26
  • Bank Of Scotland To Use ALLTEL ACBS April, p.26
  • Meritech Will Use Fiserv's MortgageServ May, p.11
  • SEDONA To Resell Its Intarsia CRM Solution May, p.11
  • Fairbanks Capital Purchases EquiCredit Portfolio May, p.33
  • Ocwen And Merrill Lynch Form Global Servicing Solutions May, p.33
  • Banknorth Group Selects ImageSoft Technology June, p.24
  • Master Financial Adds Subservicing Acquisitions Department June, p.25
  • Lighthouse Real Estate Solutions Buys Shop Of Oaks Financial June, p.25
  • Appraisal Institute Joins NREO June, p.25
  • Appraisal Forum Acquires Price Real Estate LLC June, p.25
  • First American And LandAmerica Form Joint Venture July, p.9
  • National Innovative Software And Fort Knox National Team Up July, p.9
  • INFO1 Holding Co. Acquires Companies July, p.9
  • Fiserv Acquires Shiller Weiss July, p.10
  • ALLTEL And RealEC Unite Technologies July, p.10
  • Fairbanks Capital And DLJ Mortgage Sign Agreement July, p.10
  • Manage Your Mortgage And Fort Knox National Join Technology Aug., p.38
  • Regions Mortgage Selects Ocwen Platform Aug., p.38
  • GMAC And New Century Select Fiserv Platform Sept., p.14
  • Twelve Sign On For INTERLINQ Product Sept., p.14
  • LandAmerica And Guardian Mortgage License London Bridge Tool Sept., p.14
  • Charter One Chooses Domania Services Sept., p.15
  • Mellon Financial And Wausau Financial Update Lockbox Sites Sept., p.15
  • Lender's Service Offers Inspection Reports Sept., p.15
  • Fidelity And Factual Data Sign Merger Agreement Sept., p.33
  • Stewart Mortgage Information Buys AMSauctions.com Sept., p.33
  • Assurant Group Relocates Ohio Service Center Oct., p.7
  • Natinal Closing Solutions Selects VirPack Oct., p.7
  • WNC Acquires First Line And First Guaranty Oct., p.7
  • Bank Of American Fork Chooses Digital Escrow Services Oct., p.8
  • NFDA Opens Internet Site Oct., p.8
  • FNIS And Factual Data Call Off Merger Oct., p.8
  • Fair, Isaac Merges With HNC Software Oct., p.8
  • Freddie Mac Selects Bank Of Minneapolis Oct., p.8
  • ALLTEL Reaches Deal With AMCO Oct., p.9
  • Merchantile Group Is Now Integrated Mortgage Solutions Oct., p.9
  • Appraisal Institute Forms New Group Oct., p.9
  • Transamerica Flood Joins a la mode Network Nov., p.9
  • INFO1 Acquires Fuchs-Little Nov., p.10
  • ORTRIS, Applied Technology Solution Integrators Are Resellers Nov., p.10
  • eAppraiseIT Acquires Source One Services Nov., p.10
  • LSI Expands Service With RealEC Technologies Nov., p.11
  • Realty Bid International Markets Homes Nov., p.11
  • First American VMS And Ocwen Develop Platform Dec., p.14
  • Liberty Lending Selects Fiserv Product Dec., p.14
  • Rekon Completes Integration With Ingeo Dec., p.15
  • Access Business Technologies Moves To Sacramento Dec., p.15
  • Banton Tool Goes National Dec., p.16
  • a la mode Network Volume Climbs Dec., p.16
  • Residential Mortgage Capital Chooses Decade Systems Dec., p.39
  • Altegra Credit Changes To National City Home Loan Services Dec., p.39

INSURANCE

  • Coverage Is Really At A Premium Author: David L. Spiro March, p.8
  • Lenders Must Insure Their Interests Author: Carl L. Herrmann III July, p.13

LEGISLATION

  • States Served Up Many Laws In 2001 Authors: Andrea Lee Negroni and Jeff Naimon May, p.37
  • California Amends Anti-Predatory Law Author: Steven J. Melmet June, p.7
  • Court Curbs REO Stalling Ploys Author: Jeffrey Fisher July, p.14

LOSS MITIGATION

  • ollateral facts Boost Mitigation Author: Neil Olson Aug., p.22

MORTGAGE CHEATS

  • Did Straw Man Eat Your Interest? Author: Robert J. Penfield Aug., p.12

OUTSOURCING

  • Making Tracks To Cost Effectiveness Author: Ron Wiser Jan., p.20
  • Preparing For The Boom's Demise Author: Bob Lebel Feb., p.16
  • Cost Of Late Releases Shoots Up Author: Jim Stewart May, p.18
  • Biggest Not Always The Best Author: Glenn Liebowitz July, p.20
  • It Serves Them Just Right Author: Mike Wileman Nov., p.18
  • Putting The Back Office Up Front Author: Doug Thorpe Dec., p.22

PERSONNEL

  • TA Battle Plan For Turnover Author: J. Christopher Sprehe Oct., p.40

POST-CLOSING

  • The Perils Of Operations Author: John Bordon Feb., p.29

QUALITY CONTROL

  • QC Management Plan Is A Must Author: Ed Pennisi Feb., p.34

QUALITY PROGRAMS

  • Quality Competition For Six Sigma Author: Dennis Jankowski Aug., p.6

RECONVEYANCE

  • Managing Waves Of Refinances Author: Jim Stewart July, p.29

RELEASES

  • Errors Are Sticky Business Author: Scott Lundberg March, p.10

SERVICING PEOPLE

  • She Lends Expertise To Borrowers: Adela Bernard Author: C. Lepore Jan., p.8
  • Asset Manager Keeps Eye On Goal: Lynn Effinger Author: C. Lepore Feb., p.18
  • Harnessing High-Tech For Servicing: George T. Schwartz Author: C. Lepore March, p.14
  • Servicer Unruffled By Wave Of Refis: James Mongiovi Author: C. Lepore April, p.22
  • Specialty Servicing Is His Forte: William Garland Author: Joe Caton May, p.26
  • Sending Staff Home Really Works: David A. Holt Author: C. Lepore June, p.12
  • There's No Substitute For Quality: John A. Vella Author: C. Lepore July, p.24
  • Model Of Manufacturing Success: Mark DeBenedictus Author: C. Lepore Aug., p.20
  • Retaining Clients - Step By Step: Jeff Bransford Author: C. Lepore Sept., p.16
  • Long Career Accounts For Success: Cheryl Hager Author: C. Lepore Oct., p.12
  • She Found Her Career By Default: Laurie Maggiano Author: C. Lepore Nov., p.20

SM FORUM

  • Servicing Management Forum Set March, p.24
  • Strategy For Curtailing Credit Losses April, p.21
  • Servicing Conference Set To Tee Off May, p.23

STANDARDS

  • Maximizing Servicers Searching For Answers Author: Mark Hill Oct., p.34

SUBPRIME

  • Maximizing Subprime Loan Revenue Author: Sadu Thinakal May, p.14

SUBSERVICING

  • Subservicing: Is It For Everyone? Author: David J. Miller Jr. Sept., p.18

SURVEY

  • Home Value Increase Tapers Off Jan., p.24
  • South Atlantic Leads Home Values Increase April, p.24

TAX SERVICES

  • Tax Servicing Pros In Demand Again Authors: Gregory J. Giammario and Randy Kozlowski Nov., p.24

TEAMWORK

  • Shop Talk Can Only Help Author: Timothy M. Davis Oct., p.31

TECHNOLOGY

  • New Servicing Window Opens Author: Justin Kirsch Feb., p.38
  • Cutting Costs Via Internet Self-Service Author: Nora Caley March, p.26
  • Closing Origination, Servicing Gap Author: Michael Smaney Aug., p.33
  • Spotlight Shifts To Post-Refi Issues Author: Dawn Gibbs Aug., p.36
  • Platform Sets Stage For Success Author: Joseph G. Filoseta Sept., p.10
  • Platforms Springboard For Success Author: C. Lepore Dec., p.17

TRAINING

  • In Training Staff, The 'Whys' Have It Author: Linda Chandler Oct., p.37

VALUATIONS

  • Don't Underestimate Technology Author: Ralph Sells Aug., p.16
  • BPO Providers Heeding Their Clients Author: Jennifer Boggs Sept., p.29
  • Choosing Valuation Products Wisely Author: Patrick Moore Dec., p.26
  • AVMs Moving Front And Center Author: Todd Gorelick Dec., p.32

Copyright © 2000-2008 Zackin Publications Inc. All rights reserved.