Servicing Management

2007 FEATURES AND REPORTS

This index lists feature stories, reports and news items that appeared in Servicing Management in 2007.

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AGENCY UPDATES

New Trust Agreement Will Affect Some Practices; Feb., p. 34
Changes To Freddie Mac Profiles, Tech Compensation; Feb., p. 34
MERS Policy Alters Fannie Mae Foreclosure Actions; Feb., p. 35
HUD Updates P&P Requirements; Mar., p. 11
Freddie Sets Subprime Policies To Stem Foreclosure; Apr., p. 11
RD Updates, Clarifies Servicing Procedures; June, p. 12
MPF Guidelines For Transferring Servicing Rights; Aug., p. 29
The Latest Goods On HUD P&P; Dec., p. 16

ASSET MANAGEMENT

Asset Managers Must Labor Closely With Municipalities; Author: Jerry Rowell; Nov., p. 27

ASSIGNMENT, RELEASE and RECONVEYANCE

Now Is An Ideal Time To Revise Outdated Procedures; Author: Stanley Gainsforth; Nov., p. 18
Despite MERS, The Missing Assignment Problem Is Still Alive; Author: Tina Lindsey; Nov., p. 24

BUSINESS STRATEGIES

Ensure Balanced Media Coverage In Challenging Times; Author: Alberta Hultman; Nov., p. 22

COLLECTIONS

Enhance Communications To Promote Stronger Relationships; Author: Dan Zasloff; Aug., p. 14

COMMERCIAL SERVICING

Sound Underwriting Brings Strong Assets Into Portfolios; Author: Nora Caley; Feb., p. 26

COST CONTAINMENT

Want To Contain Costs? Forget About It; Author: Michael Bates; Oct., p. 36

COVER STORY

Evaluate Processes And Controls To Ensure Insurance Efficiences; Author: John Meadows; Jan., p. 8
Delinquency And Foreclosure: "The Inevitable End of A Cycle": Author: Michael Bates; Feb., p. 18
Chapter 13 Plan Battles Continue Post-BAPCA; Author: Jason Wilson-Aguilar; Mar., p. 20
Experts Agree That REO Inventory Is Making Its Way; Authors: Jessica Lillian & Michael Bates; Apr., p. 14
Keep An Eye On Section 524(i) While Servicing Defaulted Mortgages; Authors: Sarah D. Miranda & Joseph J. Vonnegut; May, p. 20
Getting Your Teeth Around HUD Mortgagee Letter 2007-03; Author: Robert Klein; June, p. 18
The Case For Bundling, From P&S To Foreclosure; Author: Marilyn Foody; July, p. 19
Despite Unprecendented Pressure, Subprime Servicers Are On Their Feet; Author: Michael Bates; Aug., p. 30
Some Sensible Strategies In A Volatile Market; Author: Jeff Mouhalis; Sept., p. 22
Servicers Beware: Tools Missing From The Loss Mit Box; Author: Bruce J. Bergman; Oct., p. 40
Eyes Of The World Planted Firmly On Servicing; Author: Joseph E. Mayk; Nov., p. 20

DATA SECURITY

Breaches Might Cost You More Than Sleepless Nights; Author: Deanna L. Longo; Feb., p. 14

DEFAULT MANAGEMENT

Investigating Models To Manage Bankruptcy And Foreclosure Files; Author: Dave Holt; May, p. 12

DEFAULT SERVICING

When Working With Borrowers, Think 'Better' Practices; Author: Jerry Demuth; Nov., p. 10
With The Mind On Minutia: Service Of Process Intricacies; Author: Keith McMaster; Dec., p. 8

DIRECTORY

Leverage Insurance Tools For Efficiency; Mar., p. 22
Your Source For Comprehensive Property Valuation Information; July, p. 12
Your Resource For Establishing The Right Subservicing Partnership; Sept., p. 33

DOCUMENT MANAGEMENT

Imaging Moves Beyond Fancy Copiers, Reductions In Paper Costs; Author: John Bordon; Mar., p. 8

ELECTRONIC MORTGAGES

Is A Paperless Environement Over The Servicer's Horizon? Author: Dawn Gibbs; Oct., p. 50

FIELD SERVICES

Quality Assurance: A Coordinated Approach To Risk Management; Author: Robert Klein; Feb., p. 10

FLOOD SERVICES

Levees, SFHAs And Maps Woven Into Servicing Operations; Author: David Maurstad; May, p. 10

FLOOD INSURANCE

Resolve To Review Your Portfolio For Compliance; Author: David Maurstad

FORECLOSURE

A Course For Best Practices In The Foreclosure Process; Author: H. Terry Hutchens; Jan., p. 14
Servicers Using In-House Foreclosure Trustees Must Beware; Author: John Clark Brown Jr.; June, p. 10
Dodging The Breach Letter: It Is Possible And Positive; Author: Bruce J. Bergman; Aug., p. 16

FORECLOSURE/REO

Research Points To A Slow Increase In Foreclosure Discounts; Author: Christopher L. Cagan; Feb., p. 36
Favorable Court Decision Delivered In Foreclosure-Heavy Ohio; Author: Larry R. Rothenberg; Dec., p. 20

FORECLOSURE SALES

Third-Party Bidders Play A Role Of Critical Importance; Author: Stephen D. Routh; Aug., p. 24

FRAUD

High ARM Delinquencies And Defaults May Uncover Fraud; Author: Geoffrey K. Milne; Apr., p. 12
Fraud Still In Circulation, But Changes May Come; Author: Geoffrey K. Milne; Oct., p. 47

FYI

Subservicing Partnerships; Jan., p. 11
Outsources Management; Jan., p. 11
Firm Implements Management Suite; Jan., p. 11
Opens Software Center In India; Jan., p. 11
Citi Taps AMRO's $224 Billion Portfolio; Feb., p. 29
Fannie Mae Requests Servicers' Participation; Feb., p. 29
Safeguard, Others Launch Property Preservation Initiatives; Feb., p. 29
First Am RES, CoreLogic Merge; Mar., p. 27
Insurance Intermediary Purchases Loan Protector; Mar., p. 27
Keystone Engages Company-Wide Expansion; Mar., p. 27
Compass Partners Buys USA Capital's Servicing; Mar., p. 27
GMAC Mortgage Obtains RPS1 Rating; Mar., p. 20
ProVest Acquires Universal Default; Mar., p. 30
Visionet Establishes Three Technology Centers; Mar., p. 30
Financial Freedom Releases 2006 Reverse Mortgage Report; Mar., p. 30
Radian Group, MGIC Merge; Mar., p. 30
REOTrans Opens New Corporate offices; Mar., p. 30
FIS Expands India Presence; Apr., p. 10
Williams & Williams, RealtyTrac Partner; Apr., p. 10
C-BASS Acquires Fieldstone Investment; Apr., p. 10
New AFN Group, Education Connection; Apr., p. 10
Law Firms Combine To Serve New England; May, p. 22
HOPE Launches Latest Campaign; May, p. 22
Fair Isaac Tech Goes To MortgageHub; May, p. 22
BSI Buys Piece Of SRS; May, p. 22
Ocwen Gives Foundation $200,000; May, p. 22
Reverse Mortgage Solutions Inc. Launched; May, p. 22
Colonial Savings Buys Servicing Rights; May, p. 23
ZC Sterling Celebrates 30th Anniversary; May, p. 23
MBA, NeighborWorks Form Partnership; May, p. 23
TFIA, BancInsur Form Agreement; June, p. 21
Quantum Joins S&P's Select Servicer List; June, p. 21
FIS Acquires Marketing Firm; June, p. 21
Partnership Aids Default Resolution; June, p. 21
Houston Firm Becomes Designated Counsel; June, p. 22
M&F Completes Harland Acquisition; June, p. 22
Excel Investigations Expands Into Ohio; June, p. 22
New Century Auction Sale Is Approved; June, p. 22
EverBank Buys NetBank Servicing; June, p. 22
Dimont & Associates, FIS Partner; July, p. 7
Level II Mortgage Electronically Recorded; July, p. 7
Safeguard Introduces Artistic Boarding; July, p. 7
Trott & Trott Relocates; July, p. 7
ZC Sterling Recognized; Aug., p. 22
FIS Acquires San Francisco Firm; Aug., p. 22
ACBS Tax Review; Aug., p. 22
Venicci Group Launches Campaign; Aug., p. 22
Peelle Clients Move To NTC; Aug., p. 22
Consulting Service Established; Aug., p. 22
MDMC Opens New Office; Aug., p. 22
First American Unit Forms Consultancy; Aug., p. 22
Composite Solutions Buys Portfolio; Aug., p. 28
Offers Third-Party Master Servicing; Aug., p. 28
Law Firms Partner For Default Services; Sept., p. 29
PMI, LNHC Form Alliance; Sept., p. 29
Keychain Alliance Works With GMAC; Sept., p. 29
MCS Opens Dallas Office; Sept., p. 29
Indecomm Acquires US Recordings; Sept., p. 29
Launches Debt Software Division; Sept., p. 32
BIS Promotes Fraud Notice; Sept., p. 32
Protestivo Opens Chicago Branch; Sept., p. 32
ProVest Moves Headquarters; Sept., p. 32
LSSI, Stewart Join For Flood Services; Oct., p. 56
Clear Capital Named To Inc. 500; Oct., p. 56
ProVest Adds Office, Expands Service Area; Oct., p. 56
WWR Realigns Several Operations; Oct., p. 57
USFN Publishes Aid For Foreclosure; Oct., p. 57
Summit Valuations Enters BPO Space; Oct., p. 57
Visionet Solution Indexes 10 Million; Nov., p. 26
Celink Earns S&P Designation; Nov., p. 26
MoneyGram Taps Oakland Company; Nov., p. 26
MortgageHub, USFN Partner For Retention; Nov., p. 26
RMS Secures Additional Investment; Nov., p. 26
Goldman Sachs Readies Litton Buy; Nov., p. 26
FirstService Acquires FAS; Nov., p. 26
NovaStar Sells MSRs To Saxon; Nov., p. 26
DRI, Artemis Collaborate; Nov., p. 26
Potestivo & Associates Selected For Program; Dec., p. 10
Countrywide, NACA Launch Initiative; Dec., p. 10
CWCAM Appointed Special Servicer; Dec., p. 10
Companies Partner For Default Services; Dec., p. 10
LandAmerica Offers Wildfire Assistance; Dec., p. 10
IMS Completes SAS 70 Certification; Dec., p. 10
MCS Redesigns Web Site; Dec., p. 10
HOPE NOW's Statement Of Principles; Dec., p. 10

HELOCs

As Equity Product Volumes Rise, Delinquency Concerns Abound; Author: Jessica Lillian; Apr., p. 7

INDUSTRY TRENDS

Looking Back On A Crazy Year, Looking Forward To 2008; Author: Richard M. Leibert; Dec., p. 18

INVESTOR INSIGHT

'Oversight Organizations' Dig Deep Into Servicers' Operations; Author: Vincent Spoto; Feb., p. 22

LEGAL

How Identity Theft Can Complicate Foreclosures; Author: Geoffrey K. Milne; Feb., p. 30
Can You Recover Attorneys' Fees After A Delinquency Is Cured?; Author: Phillip Barragate; July, p. 9

LEGISLATION

North Carolina Setting The Pace, Other States Nod Approval; Author: H. Terry Hutchens; Dec., p. 12

LOSS MITIGATION

Minimizing The Impact Of A Full Foreclosure Blast; Author: Joseph C. Smith II; Feb., p. 39
Defective Title: Loss Mitigation As A Cost-Saving Alternative; Authors: Jennifer M. West & Charlotte A. Yates Butler; Aug., p. 35

MARKET TRENDS

What Hoover, Roosevelt And Mellon Can Teach Us About Real Estate; Author: Dean C. Williams; Aug., p. 26

MSRs

Customer Retention Can Extend The Useful Life Of MSRs; Author: Pamela Smith Baker; Sept., p. 12
Understand How FAS 157 Will Affect Business Practices; Author: Sachit R. Kumar; Dec., p. 14

NICHE SERVICING

Reverse Mortgage Servicing Positioned For Hearty Growth; Author: Jessica Lillian; Oct., p. 44

OFFSHORING

The Details Behind A Successful Offshore BPO Program; Author: Jeff Mouhalis; Mar., p. 12

PORTFOLIO VALUATION & TRANSFER

As Transfer Volumes Rise, Keep The Train On The Tracks; Author: Bruce Legan; Oct., p. 38
Actionable Strategies For Preparing Or Assessing Servicing Rights; Author: Scott Gillen; Oct., p. 52

PREPAYMENT & DEFAULT

A Primer On The Process For Tuning Mortgage Models; Author: Howard Stern; Apr., p. 18

PRODUCTS & SERVICES

Adds Features To Programs; Jan., p. 12
Title Search Interface; Jan., p. 12
Now Processes Reverse Mortgages; Jan., p. 12
New Management Tool Available; Jan., p. 12
Adds Features To Programs; Jan., p. 12
Foreclosure.com Offers Live Access; Feb., p. 12
The Closing Company Launches Disclosure Service; Feb., p. 12
AFN Introduces MERS IDs To Site; Feb., p. 12
Bank Of Hawaii, Cenlar Tap MSP; Feb., p. 12
CoreLogic Enhances AVM Solution; Feb., p. 13
Peelle Introduces Management System; Feb., p. 13
Williams & Williams Launches Foreclosure Avoidance Program; Feb., p. 13
Benedict Group Adds .Net Product; Mar., p. 10
EMC Outsources Tax To FIS Unit; Mar., p. 10
Remend Launches Default Solution; Mar., p. 10
FICS Software Gets Enhancement; Mar., p. 10
DepotPoint Tool Helps With Foreclosure Compliance; Mar., p. 10
First American Launches Solutions; Apr., p. 23
DRI Enhances Default Program; Apr., p. 23
FICS Adds Functionality For Option ARMs; Apr., p. 23
FIS Delivers Mortgage Tools; Apr., p. 23
Firms Integrate KMC Information Systems Suite; May, p. 24
EMC, BB&T Extend Tech Contracts; May, p. 24
LSSI Releases Accounting Software; May, p. 24
Upgraded Programs From First American Available; May, p. 24
AFN Offers Educational Programs; May, p. 25
Pro-Teck Expands Valuation Services; May, p. 25
ITS And Latitude Build E-Payments Partnership; May, p. 25
Hyland Updates Content Software; June, p. 17
The Tech Factory Launches Tool; June, p. 17
Visionet Releases Claims Solutions; June, p. 17
KMCIS Builds Tailored Application; June, p. 17
Commerce Bank Re-signs FIS' MSP; June, p. 20
Forms Joint Venture For Valuation Pricing; June, p. 20
Remend Releases Servicing Products; June, p. 20
Williams & Williams Buying REO Risk; June, p. 20
RealtyTrac Adds Online Feature; July, p. 11
U.S. Recordings Revamps Web Site; July, p. 11
ITS, SoundBite Combine Programs; July, p. 11
Completes Upgrade To Servicer3D; July, p. 11
AFN Enhances Web Site; Aug., p. 23
IAS Releases New Platform; Aug., p. 23
FICS Upgrades Servicing System; Aug., p. 23
Firm Implements Management Suite; Aug., p. 23
Visionet Introduces Data-Transfer Tool; Sept., p. 21
Firms Upgrade To Servicer3D; Sept., p. 21
Remend Releases Enhanced Software; Sept., p. 21
FICS Adds Reporting System; Sept., p. 21
Servicer AVM Now Available; Sept., p. 25
Firm Integrates CaseAware Suite; Sept., p. 25
Adds Varolii Collections Platform; Sept., p. 25
Keane, ZC Sterling Launch Venture; Sept., p. 26
CSC Adds New Loss Mit Pieces; Oct., p. 58
Securities Database Covers $2 Trillion; Oct., p. 58
BSI Financial Enhances Subservicing; Oct., p. 58
Trinity Selects FIS MSP Platform; Oct., p. 59
IMS Releases Web Phone; Oct., p. 59
Zenta Announces Default Capabilities; Oct., p. 59
LOGS Network Chooses CSC Tool; Nov., p. 14
Enhanced Access TO Loan Data; Nov., p. 14
MCS Improves Vendor Experience; Nov., p. 14
Pro-Teck Offers Aerial Live Links; Nov., p. 14
Graystone Brings Fiserv Tech; Nov., p. 14
Valuation Services For Default Managers; Nov., p. 14
FIS Launches Two Solutions; Nov., p. 15
IMS Updates Collateral Tool; Nov., p. 15
Harland Introduces Service Release Model; Nov., p. 15
FICS Adds Geocoder To Servicing Platform; Nov., p. 15
HECM Support From Celink; Nov., p. 15
Nortridge Releases Escrow Module; Dec., p. 22
MortgageBPO From First American; Dec., p. 22
Harland Introduces Service Release Model; Dec., p. 22
LIBOR-Based HECM Support; Dec., p. 22
Cohen Financial Outsources To Midland; Dec., p. 22
Stewart Introduces Pre-Foreclosure Report; Dec., p. 22
First American Unit Introduces RiskModel 4.0; Dec., p. 22
BoRE Releases Branded MLS Tool; Dec., p. 22
ForeclosureTool From LoanResolve.com; Dec., p. 22
NFCC Launches Spanish-Language Site; Dec., p. 22

RATING AGENCIES

Uncovering RMBS Investors' Concerns, Servicers' Action Plans; Author: Michael Bates; Sept., p. 15

REGULATION AB

Time Is Up: Now The Ball Is In The SEC's Court; Author: Michael Bates; Mar., p. 14

REO

Avoid Common, Costly Pitfalls In REO Disposition; Author: CJ Gehlke; Sept., p. 18
Abandoned-Home Issues Add Straw To The Camel's Back; Author: Jessica Lillian; Oct., p. 10

RESPA

How RESPA Provisions Can Complicate Default Servicing Actions; Author: Ronald S. Deutsch; June, p. 23

REVERSE MORTGAGES

The Reverse Mortgage Industry Is Poised For Explosive Growth; Author: James B. McDonald; Feb., p. 32

SERVICING PLATFORM UPDATE

Servicers Requesting Reports, Workflow, Exceptions-Processing; Author: Michael Bates; Dec., p. 23

SERVICING REPORTS

S&P Will Add Focus On Reg AB Compliance; Jan., p. 4
Filing Volumes Drop Dramatically; Jan., p. 4
Will 'As Is' Clause Prevent Litigation?; Jan., p. 6
RMBS Default, Prepayment Rates Generally Rise; Feb., p. 4
PA Rule Brings More Flexibility; Authors: Lisa A. Lee & Michael McKeever; Feb., p. 6
Amendment Affects Redemption Period; Feb., p. 6
Oregon Court Limits Servicer Liability; Feb., p. 6
States Still Troubled By High Foreclosures; Feb., p. 8
2.2 Million Borrowers Face Foreclosure; Feb., p. 8
Delinquency Rate Up In Third Quarter; Feb., p. 8
U.S. Senate Addresses High Foreclosure Rates; Author: Jessica Lillian; Mar., p. 5
High Rates Slapping Coastal Borrowers; Author: Michael Bates; Mar., p. 6
Moody's Rates Several Servicers; Mar., p. 7
Condo Fraud Slamming Chicago; Author: Pamela Murphy; Apr., p. 4
Study Will Bring BAPCPA Into Focus; Apr., p. 4
Schemer Targeted Defaulted Borrowers; Apr., p. 5
Court Favors State's Lending Ordinances; Apr., p. 5
New Century, Fremont Downgraded; Apr., p. 6
Intricacies Of The Servicer-Wall St. Connection; Author: Jessica Lillian; May, p. 5
Tennessee Ruling Favors Servicers; Author: Aaron L. Squyres; May, p. 6
Nevada, Colorado Lead National Increase; May, p. 7
1.1 Million ARMs Will Face Foreclosure; May, p. 8
NAR, NCRC Urge Action From HUD; May, p. 9
Freddie Mac Announces $20 Billion Commitment; May, p. 9
Surging Foreclosures Demand Diligent Loss Mitigation; Author: Jessica Lillian; June, p. 3
Subprime Woes Renew Focus on Field Services; Author: Paul Dauterive; June, p. 4
Servicers Fine-Tune REO Strategies; Author: Allan Martin; June, p. 5
More Callers Seeking Hotline; June, p. 6
Activity Up 27% From Previous Quarter; June, p. 6
Moody's Downgrades Subprime Servicers; June, p. 7
Freddie Mac Analyzes Delinquency Causes; June, p. 7
Forecasts Lower Housing Activity; June, p. 8
Massachusetts Governor Files Mortgage Fraud Legislation; July, p. 4
Delinquency Rate Falls, Foreclosure Starts Rise; July, p. 5
Moody's Examines Loan Modifications; July, p. 6
Moody's Takes Negative Action On 431 Securities; Aug., p. 4
Home Sales Unchanged In May; Aug., p. 5
NAR Predicts Home Price Gains; Aug., p. 6
Pennsylvania Proposes Borrower Protections; Aug., p. 7
Foreclosure Filings Drop Slightly; Aug., p. 8
Moody's Affirms TBW's Rating; Aug., p. 9
Investors, Servicers Enhancing Loss Mit Strategies; Author: Jessica Lillian; Sept., p. 5
Servicing Improving, Says Freddie Mac; Sept., p. 6
Moody's Announces Ratings Activity; Sept., p. 7
U.S. Mayors Urge Fed Into Action; Sept., p. 7
Agency Reviews Subprime Revisions; Sept., p. 8
BB&T Corp. Tops J.D. Power List; Sept., p. 8
Freddie Mac Outlines Claims Steps; Sept., p. 9
Filings Jumped In Early 2007; Sept., p. 9
Foreclosure Hotline Calls Increase; Sept., p. 9
MBA Survey Records Higher Rates; Oct., p. 4
Consumer Filings Jump Nearly 50%; Oct., p. 6
Big Changes In Kansas; Oct., p. 7
Decline Lowest In Reported History; Oct., p. 8
"Price Consensus" Is Necessary; Oct., p. 9
Ohio Governor Proposes Compact With Servicers; Nov., p. 4
Early-Default Trends Persist; Nov., p. 4
Debtors Can't Have It Both Ways; Nov., p. 6
Washington Addresses Lien Position Issues; Nov., p. 6
Seniors' Home Values Exceed $5 Trillion; Nov., p. 7
The Industry Must Battle Unfounded Perceptions; Author: Daniel West; Dec., p. 4
Cuomo Targets GSEs, Big Firms; Author: Michael Bates; Dec., p. 5
Bill Introduces Servicing Requirements; Dec., p. 6
Judges Might Get Wide Latitude; Dec., p. 6
Kansas BK Judges Issue New Order; Author: Chelsea Herring; Dec., p. 6
Must Arbitrate Before It's Too Late; Author: Mary Robins Casteel; Dec., p. 7
Ginne Mae Guarantees HECM-Backed Security; Dec., p. 31

SERVICING TRENDS

It Pays To Bring Your Operation Up To Snuff; Author: Thomast W. Showalter; Oct., p. 31
In Today's Climate Where Do The Resources Go?; Author: Allan Martin; Nov., p. 8

TAX SERVICES

Know The Risks Associated With Botched Tax Tasks; Author: Lori Eshoo; Nov., p. 16

TECHNOLOGY

Look At Not Only The 'What' But Also The 'Why'; Author: Wesley T. Kozeny; Jan., p. 27
Consider Strategies To Effectively Connect Production And Servicing; Author: Arshad Masood; June, p. 14
In Today's Environment, All Assistance Is Welcome; Author: Cheryl Lang; Sept., p. 10

TITLE

Title Discrepancies And Resolution Require Special Attention; Author: Meribeth Novak; Sept., p. 30

Methodical Transition Characterizes The Switch To VALERI; Author: Jessica Lillian; May, p. 27

VENDOR MANAGEMENT

Outsourcing Looking Beyond Cost And Productivity Gains; Author: Greg Harney; Feb., p. 16
Explore Tactics To Keep Vendors In Check; Author: Jessica Lillian; May, p. 14

WALL STREET SERVICING

Bondholders May Need To Assume Some Loss Mitigation Responsibility; Author: W. Joseph Caton; Aug., p. 18
Servicers Must Move To Understand How The RMBS Machine Works; Author: W. Joseph Caton; Nov., p. 12