Servicing Management

2008 FEATURES AND REPORTS

This index lists feature stories, reports and news items that appeared in Servicing Management in 2008.

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ASSET MANAGEMENT

Abandoned-Property Ordinances, Regional Variation Vex Servicers; Author: Allan Martin; Aug., p. 45

BANKRUPTCY

Dealing With Chapter 13 Cases In Trustee-Pay-All Jursidicitons; Author: Eric L. Donowho; Feb., p. 20
How The Mortgage Crisis Is Playing Out In The Courts; Author: Scott D. Fink; March, p. 26
Chapter 13 Bankruptcy Can Create Loan-Mod Problems; Authors: John Kapitan & Kim Rattet; Aug., p. 10

BORROWER COMMUNICATIONS

Activity On Capitol Hill Boosts Emphasis On Borrowers; Author: Todd Sibley; June, p. 10
Analytics, Tiered Strategies Can Improve Borrower Communication; Author: Rick Roniger; June, p. 22

BUSINESS STRATEGIES

Servicing Survival Depends On Smart Resource Investment; Author: Rick Glass; Sept., p. 6

COMMERCIAL SERVICING

The Many Critical Functions Of Today's CMBS Servicer; Author: Marty O'Connor; Feb., p. 22

COMPLIANCE

Flurry Of Regulatory Changes Requires Servicers To Evolve; Author: George Fitzgerald; May, p. 30

COVER STORY

Servicers Must Work Closely With Investors ... And Vice Versa; Author: Rebecca Hurst; Jan., p. 26
Do You Have Standing? The Judiciary Increases Its Scrutiny; Author: Kimberly M. Raphaeli; Feb., p. 36
Organizations Must Prepare For Meaningful FACTA Challenges; Author: Greg Genua; March, p. 12
Municipalities Are Turning The Screws On Servicers; Author: Doug Licker; Apr., p. 8
Feedback From The Government Suggests Full Assessment Of Risk; Author: David I. Maurstad; May, p. 26
Increase REO Marketability While Controlling Repair Costs; Author: Robert Klein; June, p. 16
Put Yourself At The Top Of Your Borrowers' Lists; Authors: Brian Moore & Michelle Westover; July, p. 6
The Changing Legal Landscape In The Mortgage Servicing Industry; Author: Richard M. Leibert; Sept., p. 26

DEFAULT MANAGEMENT

FTC Advisory Opinion Assures Servicers, Counsel Of Compliance; Author: Michael Bates; May, p. 14

DEFAULT OUTSOURCING

The Nonstop Pursuit Of Loss Mitigation; Author: Michael Bates; July, p. 24

DEFAULT SERVICING

Popularity Of Reverse Mortgages Means More Defaults Expected; Author: Garry McCubbin; Oct., p. 30

DIRECTORY

Technology Tools Will Assist Servicing Operations In 2008; Jan., p 10
Cover All The Critical Insurance-Related Functions; March, p. 8
Directory of Property Valuation; July, p. 14
Directory Of Subservicers; Sept., p. 20

DOCUMENT MANAGEMENT

Servicers Still Liable For Promptly Processed Releases; Author: Jessica Woods; July, p. 10

FORECLOSURE

Ohio Order Draws Attention Of The Nation's Judiciary;Author: Michael Lorber; Jan., p. 20
Maryland Court Halts A Change To The State Statute ... For Now; Author: Ronald S. Deutsch; Feb., p. 12
Batten Down The Hatches: The Perfect Storm Is Upon Us; Author: Joseph C. Smith III; Feb., p. 30
Maryland Legislation Mandates Major Foreclosure Changes; Author: Ronald Deutsch; June, p. 25
Foreclosure-Heavy Ohio Gets New Procedures; Author: Larry Rothenberg; Oct., p. 8

FRAUD

More Business Snags: Fraud Still In Circulation; Author: John Clapp; Apr., p. 6

FYI

H&R Block Terminates Option One Acquisition; Jan., p. 24
C-BASS Completes Litton Sale; Jan., p. 24
MCS Creates Quality Division; Jan., p. 24
Clear Capital Tracks Properties; Jan., p. 24
MDMC Delivers Reverse Portfolio; Jan., p. 25
G8 Capital Raises Committed Capital; Jan., p. 25
Indymac, NeighborWorks Sponsors Center; Jan., p. 25
Mintz Levin Forms Subprime Practice Group; Feb., p. 28
Fiserv Completes CheckFree Acquisition; Feb., p. 28
New REO Services Firm Opens Doors; Feb., p. 28
WWR Unifies Title Operations; Feb., p. 28
Wolters Kluwer Acquires Stewart's Flood Business; Feb., p. 28
ProVest Signs Five New Servicers; Feb., p. 28
Fremont To Sell Loan Servicing Facility; Feb., p. 28
New Moniker: Excel Innovations; Feb., p. 28
First American Spins Off Firms; Feb., p. 28
PS&H Establishes Warwick Office; Feb., p. 28
WWR Receives Citi Award; March, p. 11
Pro-Teck Marks 30-Year Anniversary; March, p. 11
REDC Liquidates 800 Homes; March, p. 11
NFCC Receives Development Grant; March, p. 11
Rubicon Financial Announces Division; Apr., p. 10
Cleveland Seeks To Transform Homes; Apr., p. 10
Groups Form Foreclosure Alliance; Apr., p. 10
Countrywide, ACORN Partner On Retention; Apr., p. 10
Pro-Teck Expands CA Operations; Apr., p. 11
MFS Supply Booms During 2007; Apr., p. 11
Morgan Stanley Cutting Back; Apr., p. 11
Zenta Expands To South Carolina; Apr., p. 11
Fremont General Sells Servicing Rights; May, p. 24
Servicing Pros Form Nonprofit; May, p. 24
RMS On Track For High Growth; May, p. 24
Law Firm Joins Freddie Mac LIst; May, p. 24
Sirote & Permut Adds Bandwith; May, p. 25
ProVest Expands Illinois Office; May, p. 25
PMI Forms Targeted Preservation Group; May, p. 25
H&R Block Closes Option One Sale; June, p.12
SRG Launches New Servicing Unit; June, p.12
Trustee Company Names USFN Member; June, p. 12
NetDirector Signs New Partners; June, p. 12
Keystone Hosts Broker Training; June, p. 12
BSI Financial Draws Hedge Funds; June, p. 12
Origen To Sell Servicing Assets; June, p. 12
PMI Streamlines Modification Process; June, P. 13
I Short Sale Adds To Department; June, p. 13
Cohen Named S&P Select Servicer; June, p. 13
Servicers Provided 503,000 Workouts; June, p. 13
CMIS Launches Four Task Forces; July, p. 26
Visionet Systems Expands Operations; July, p. 26
Safeguard Recognized For Foreclosure Efforts; July, p. 26
CoreLogic Awarded GSA Certification; July, p. 26
Company Under New Ownership; July, p. 26
Zaio Introduces Go Live 2008; July, p. 26
ZC Sterling Centers Earn Certification; July, p. 26
Fremont Sells Remaining MSRs; July, p. 27
Bank To Sell Non-TN Business; July, p. 27
Franklin Credit Signs Agreement; July, p. 27
Midfirst Bank Acquires Portfolio; Aug., p. 35
Litton Reveals Loan-Level Data; Aug., p. 35
Fasthold Capital Raises $300 Million; Aug., p. 35
Stewart Forms Trustee Company; Aug.,p. 35
ProVest Opens Maryland Branch; Aug., p. 36
Law Firm Now Schneiderman & Sherman; Aug., p. 36
Foreclosure Preventions On Pace For Record; Aug., p. 36
ServeNow.com Acquires ProcessServers.com; Aug., p. 37
Origen Sells Platform Assets; Aug., p. 37
DepotPoint Secures Series C Funding; Aug., p. 37
LSSI Recognized For Top Software; Aug., p. 50
IMS Launches New Web Site; Aug., p. 50
FHM Teams With Collectors; Aug., p. 50
Zaio's Database Tech Now Operational; Aug., p. 51
RMS Rated 'Above Average'; Aug., p. 51
REOTrans Reaches $22 Billion; Aug., p. 51
Point2, RealtyTrac Enters Partnership; Aug., p. 51
iServe Servicing Obtains License; Aug., p. 54
Lyons McCloskey Offering Support; Aug., p. 54
RMIC Recruits CampusMBA; Aug., p. 54
ZC Sterling Receives Certification; Sept., p. 18
Fannie Mae Adds Potestivo & Associates; Sept., p. 18
Impac To Acquire Special Servicing; Sept., p. 18
American Processing To Acquire NDEx; Sept., p. 18
AdCap Unveils Acquisition Targets; Sept., p. 18
Law Firm Launches Assistance Project; Sept., p. 18
ValuFinders Hits Milestones; Sept., p. 18
Pendleton DataFarm Named Inductee; Sept., p. 19
LenderLive, PMI Form Initiative; Sept., p. 19
MCS Expands Office Space; Oct., p. 6
ForeclosedDeals.com Initiates Operations; Oct., p. 6
IMS Joins USFN, Named To Inc. List; Oct., p. 6
Capmark Partners With CampusMBA; Oct., p. 7
HOPE NOW Prevents Over 2M Foreclosures; Oct., p. 7
LenderLive Buys Doc Prep Firm; Oct., p. 7
Popular Sells PFH Servicing Assets; Oct., p. 37
First Horizon Sells To MetLife; Oct., p. 37
S&P Appoints Residential Credit; Oct., p. 37
REOTrans Opens Dallas Office; Oct., p. 37
AFS Expands To North Carolina; Oct., p. 37
CARES Focuses On Home Retention; Oct., p. 38
Paradigm Offers Third-Party REO; Oct., p. 38
Lexia Acquires Specialized Loan; Oct., p. 38
Wisconsin Stakeholders Launch Consortium; Oct., p. 38

INDUSTRY TRENDS

Emerging Borrwer Markets Require Special Customer Care; Author: John Clapp; May, p. 12

INVESTOR ISSUES

How Loan Modifications Might Affect Subprime Securitizations; Authors: Monica Perelmuter & Waqas I. Shaikh; Feb., p. 24
Subprime Securitization: What's A Servicer To Do?; Author: Samuel D. Friedman; Aug., p. 6
Servicers Must Adapt To Investors' Evolution; Author: John Clapp; Oct., p. 32

LEGAL

On Guard: Prepare Yourself For A Courtroom Deposition; Author: Michael Baldassano; May, p. 8
New Rules Toughen Servicers' Foreclosure Procedures; Author: Christopher G. Brown; June, p. 14
Recent Cases Highlight Judges' Aversion To Servicers' Actions; Author: William M. Leroy; Oct., p. 24

LENDER-PLACED INSURANCE

Analysis & Management Of Risk: Trends From An Insurance Perspective; Author: John Meadows; Jan., p. 8
Adjust Accordingly To The Risk Profiles Of Collateral And Portfolio; Author: Bernie Dimont; March, p. 14

LITIGATION

Birmingham Joins Trend Of Cities Suing Lenders; Author: Shaun Ramey; Sept., p. 8

LOSS MITIGATION

The Latest Performance Report From Subprime, HUD/FHA; Author: Nora Caley; Aug., p. 32
Counselors Talk The Talk, And Purport To Walk The Walk; Author: John Clapp; Aug., p. 42
Loss Mit Refresher: A Look At The Options; Author: Ronald S. Deutsch; Oct., p. 10

NOTIFICATION COMPLIANCE

Pay Attention To Mandates Related To Foreclosure Notification; Author: Michael Bates; Aug., p. 38

PORTFOLIO VALUATION & TRANSFER

Take A Deep Plunge Into Mortgage Servicing Rights; Author: Igor Kliakhandler; Oct., p. 16

PRODUCTS & SERVICES

ADS Implements KMCIS System; Jan., p. 22
Bank Of America Installs Clarifire; Jan., p. 22
Product Distills Household Data; Jan., p. 22
Companies Partner For Default Services; Jan., p. 22
Loss Mitigation Doc Prep Services; Jan., p. 22
Veros Updates AVM Testing Policies; Jan., p. 22
Firms Offer Default AVM; Jan., p. 23
ProVest Partners With Database Services; Jan., p. 23
FICS Upgrades Database Solutions; Jan., p. 23
Trust Financial Selects REALSynergy; Feb., p. 15
Banks Launch Relief Initiative; Feb., p. 15
NetDirector Links With LoanResolve; Feb., p. 15
NeighborWorks America To Award Grants; Feb., p. 15
HOPE NOW Welcomes Members; Feb., p. 16
CA Counseling Agencies To Receive $4.6M; Feb., p. 16
MRG Supports Loan Mod Agreements; Feb., p. 16
Graystone Links With First American; March, p. 18
Wells Fargo Signs Extension With FIS; March, p. 18
Firms Offer Mod Document Solutions; March, p. 18
Clayton Holdings, Experian Partner; March, p. 18
Unit Launches Lien-Scoring Model; March, p. 19
Safeguard Launches Broker QC Tool; March, p. 19
BSI Selects Moss Codilis Tech; March, p. 19
USFN Offering Bankruptcy Guide; Apr., p. 12
Warranted Valuations From ServiceLink; Apr., p. 12
Zaio Releases Valuation Technology; Apr., p. 12
New Servicer Solutions Developed; Apr., p. 12
Harland Introduces Service Release Module; Apr., p. 12
Response Analytics Introduces DPM Tool; Apr., p. 13
FICS Introduces New Solutions; Apr., p. 13
HEART Financial, CCCS Form Alliance; Apr., p. 13
Assurant Brings Enhancements; May, p. 35
Firms Partner On Flood Insurance; May, p. 35
CSC, HOPE NOW Partner On Portal; May, p. 35
Veros Releases Quarterly Forecast; May, p. 35
eAppraiseIT Launches Valuation Report; May, p. 35
FIS Develops Expedited Payments; May, p. 35
iMortgage Services Introduces Tool; May, p. 35
Fed Introduces Loan-Condition Maps; May, p. 35
Radian Guaranty Debuts FastAdvance; May, p. 35
ABS Teams With FIS Unit; May, p. 35
Visionet Releases ESF.NET Tool; May, p. 35
AFN TO Lend Summit Assistance; May, p. 35
Wolters Kluwer, FIS Form Strategic Alliance; June, p. 19
Red Vision Completes MD Title Plant; June, p. 19
Ameriana Bank Propels Initiative; June, p. 19
eMASON Updates Clarifire System; June, p. 20
XSEll, SigniaDocs Offer E-Mod Service; June, p. 20
Law Firms Select KMCIS; June, p. 20
Celink Enhances Reverse Platform; June, p. 20
Zaio Reaches 20 Million Photos; June, p. 21
Pro-Teck Selects Rackspace For Hosting; June, p. 21
SourcingPoint Introduces PersonLocate; June, p. 21
NTC Introduces Online Service; July, p. 13
eMortgage Logic Offers Loss Mit; July, p. 13
FICS Enhances Commercial Servicer; July, p. 13
Fiserv Unveils Default Tools; Aug., p. 40
WaMu Adds To Borrower Aid; Aug., p. 40
Acqura Installs FICS' Solutions; Aug., p. 40
AllRegs Releases New Guides; Aug., p. 41
USFN Releases Updated Directory; Aug., p. 41
FASLO Selects Response Analytics; Aug., p. 41
Ticor Title Selects DepotPoint Tech; Sept., p. 19
Clear Capital Releases Inspection Report; Sept., p. 23
CSC Launches Inquiry Tool; Sept., p. 23
LandAmerica Introduces eZLoan Optimizer; Sept., p. 23
ModCo Solutions Launches Operations; Sept., p. 23
First American Expands Options; Sept., p. 24
Safeguard Launches Door-Hanger Initiative; Sept., p. 24
Celink Formalizes Protection Program; Sept., p. 25
eAppraiseIT Releases ValueView; Sept., p. 25

PROPERTY PRESERVATION

Vacant Properties Pose Challenges; Author: Cheryl Lang; Feb., p. 42
Quality Assurance Strategies Help Keep Portfolios Strong; Author: Cheryl Lang; Oct., p. 14

PROPERTY VALUATION

Consider Valuation Accuracy At Every Step Of Loss Mitigation; Author: Robert L. Walker; May, p. 32

REGULATIONS

Steps Toward Limiting Exposure To FCRA Liability; Author: Matthew R. Smith; May, p. 10
When Bad Things Happen To Those With Good Intentions; Author: Jennifer M. Monty; Sept., p. 14

REGULATORY UPDATE

Legislative Madness In 2007, Similar Activity This Year; Author: Michael Bates; March, p. 22

REO

Some Strategies To Consider When Handling Copious REO Assets; Author: Paul Yalnezian; Feb., p. 8
Asset Managers Should Consider Various REO Disposition Strategies; Author: James Case; May, p. 18

REO ASSET MANAGEMENT

What Can We Say About Collateral Management Today?; Author: Sam C. Smith; Apr., p. 14

SECOND LIENS

Second-Lien Servicing Requires Enhanced Information Assessment; Authors: Jason Pinson & Thomas Showalter; Feb., p. 40

SERVICING REPORTS

Action On The Federal, State Levels; Jan., p. 4
Moody's, Fitch Rate Servicers; Jan., p. 4
New Massachusetts Foreclosure Legislation; Jan., p. 5
Delinquency Rate Rises; Jan., p. 6
Salvaging Your Sale After Bankruptcy; Author: Robert Moss; March, p. 4
Foreclosure Filings Up 75% From 2006; March, p. 4
Mortgage Purchase Program Proposed; March, p. 5
Moody's Rates WFB, Option One; March, p. 5
S&P Takes Action On Subprime RMBS; March, p. 6
Moody's Updates Loss Predictions; March, p. 6
Mortgage Risk Index Climbs; March, p. 6
How To Obtain Distressed-Property Valuations; Author: Jessica Lillian; Apr., p. 4
NFCC Questions HPF Tactics; Apr., p. 4
Community Groups Ask BoA To Halt Foreclosures; Apr., p. 5
OCC To Require Monthly Data; Apr., p. 5
FBI Probes Countrywide; Apr., p. 5
State AGs: Cooperate, Or Else; Author: John Clapp; May, p. 4
Senate Passes Stimulus Act; May, p. 5
MI Governor Approves Legislation; May, p. 5
Maryland Chief Enacts Bill; May, p. 6
Ohio Governor Signs Compact; May, p. 6
How Tailored Is Your Outreach?; June, p. 4
Working Group Releases Report; June, p. 4
Foreclosure Filings Rise In April; June, p. 5
House Passes Busy Bill; June, p.6
Legislative Frenzy In California; June, p. 6
Watch Second Liens In Loan Mods; June, p. 8
B Of A Details Foreclosure Goals; June, p. 9
FDIC Proposes Preservation Program; June, p. 9
Option One Buyer Offers Feedback; July, p. 4
ASF Issues Expenses Guidelines; July, p. 4
California AG Catches Scammers; July, p. 4
Philadelphia Mayor Unveils Plan; July, p. 5
Grijalva Introduces Homeowners Act; July, p. 5
Changes To RI Law Affect Foreclosures; Aug., p. 4
Reform Bill Becomes CA Law; Aug., p. 4
SC Enacts Bill Affecting Recording; Aug., p. 4
Two Bear Sterns Managers Indicted; Aug., p. 4
Over 400 Charged In Fraud Sting; Aug., p. 4
Broad Rules Pose Challenges For Servicers; Sept., p. 4
Bush Signs Housing Bill; Sept., p. 5
Activity Increases Through July; Sept., p. 5
Ocwen: Delinquency Rates Decline; Oct., p. 4
Delinquency Rates Not Too Shabby; Oct., p. 4
Bank Of America Buys Merrill Lynch; Oct., p. 4
Lehman Brothers Files For Bankruptcy; Oct., p. 5
FDIC Implements Loan Mod Program; Oct., p. 5

SERVICING TRENDS

A Subprime Servicing Story: Where Ocwen Stands Today; Author: Michael Bates; Feb., p. 18
Lower-Volume Servicing Companies Have Weathered The Storm; Author: John Clapp; Aug., p. 48
Changes To RI Law Affect Foreclosures; Aug., p. 4
Reform Bill Becomes CA Law; Aug., p. 4
SC Enacts Bill Affecting Recording; Aug., p. 4
Two Bear Sterns Managers Indicted; Aug., p. 4
Over 400 Charged In Fraud Sting; Aug., p. 4

TAX ISSUES

1099s And Taxation Of Discharged Debts: What Is Taxable Income?; Author: Brian R. Hazel; May, p. 16

TECHNOLOGY

Wide Implementation Will Bring Wholesale Benefits Of E-Signatures; Author: Al Verkuylen; March, p. 20
A Granular Analysis Can Propel REO Strategies; Author: Jon Davis; Sept., p. 10

VENDOR MANAGEMENT

What You Can, And Should, Expect From Vendor Relationships; Author: Jeremy Pomerantz; Apr., p. 18