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The latest data from myriad sources suggest that mortgage delinquency rates are rising from coast to coast, affecting a diverse set of borrowers and thousands of properties nationwide. You are likely facing troubled loans across the credit spectrum in unexpected areas of the country. In today's tumultuous market, servicers must balance higher delinquency, default and foreclosure volumes - and the resulting capacity issues - with non-negotiable enterprise and investor timelines. This special Web-based seminar will describe the partnerships, strategies and best practices that servicing managers can employ to maintain efficiencies and stay on track in the current environment. |
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A G E N D A
Welcome Remarks & Program Introduction: 2:00-2:05
Track One: 2:05-2:15
Accelerating Borrower Communications: Joseph M. Morrison, M&T Bank
It is a simple concept: You cannot work out a loan unless you make contact with a borrower. While the adage is well-known among servicers, immediate and effective communication with delinquent and defaulted borrowers is critically important today. This portion of the program will address refined techniques related to call centers, skip tracing, mailing solutions and other areas.
Track Two: 2:15-2:25
Collapsing Loss Mitigation Timelines: Richard Roniger, First American
As more troubled loans fill the servicing center, it is imperative to find ways to handle higher volumes in a timely fashion while guarding the bottom line, protecting investors and preserving homeownership. However, as the credit markets tighten and watchful eyes monitor the industry, loss mitigation must be pursued cautiously. In this presentation, the viability of strategies such as repayment plans, deeds in lieu, short sales, cash for keys and loan modifications will be examined.
Track Three: 2:25-2:40
Attending To Foreclosure: John D. Clunk, The Law Offices of John D. Clunk Co. LPA; Jeffrey D. Weisserman, Trott & Trott PC
Mass-media outlets disseminate news about higher foreclosure rates on a daily basis. In this context, referrals and files need to be addressed quickly and delicately while servicers continue to seek reinstatement or responsibly proceed with foreclosure. This track will cover the processes and procedures that are acceptable, efficient and preferred in judicial and nonjudicial jurisdictions.
Track Four: 2:40-2:50
Cutting Back REO Timelines: Robert Klein, Safeguard Properties Inc.
Long hold times on REO assets have never been palatable for servicers, but today's climate necessitates that properties - record numbers of them - are protected, marketed and taken off the books systematically and speedily. Moreover, all of the preceding must be accomplished within a creaky housing market. In the webinar's final presentation, vital REO management, marketing and disposition strategies will be addressed.
Q&A: 2:50-3:15
Program Concludes
Silver Sponsor
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